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k-films
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2011 integrated media notes: FAQ It is Online But Doesn't Work

You have uploaded your K-film to your web server account, gone to the URL but it isn't working. Two common causes.

  1. The page that you load has been named index, rather than its glorious full title of index.html. All files on web servers need to have a three or four letter suffix (eg .jpg, .mov, .mpg, .jpeg) so that the web server can tell the web browser what sort of file it is. Otherwise the browser can't tell if it is picture, sound, movie, text and so on. TO FIX just add .html to the index file using Cyberduck or whatever you use to log in to your server account.

Figure One: Screenshot of Korsakow project export with no extension.

Figure Two: Screenshot of Korsakow project export with .html extension added.

  1. If the page loads but there is nothing there, then you have uploaded your index.html page but not the data folder that has to be there too. No data folder, no video, thumbnails. No project. TO FIX use Cyberduck to put the data folder in the same folder as where the index.html lives.

Figure Three: Screenshot of Korsakow project when the data folder is missing.

Figure Four: Screenshot of Korsakow project with the data folder where it should be (and you can see all the stuff in the data folder too).


These pages are written by Adrian Miles ('official' and 'real') as part of the course material for Integrated Media One. This is a second year subject within the Bachelor of Communication (Media) program at RMIT University, Melbourne, Australia. These pages are notes to support students in this course and are best regarded as an informal aside to the lectures and workshops that constitute the subject. Views expressed here are not necessarily those of RMIT University.